Privacy Policy

Last Updated: July 30, 2026

At Axia Mental Health Life Coaching (Axia MHLC), your privacy matters. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information when you visit our website or use our coaching services.

If you have any questions about this Privacy Policy, please contact us at axiamhlc@gmail.com.

Quick Summary

What information do we collect?

We collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address (when applicable)

  • Payment information (processed securely through Squarespace)

How do we use your information?

We use your information to:

  • Respond to your inquiries

  • Schedule and provide coaching services

  • Process payments

  • Communicate with you

  • Improve our website and services

  • Meet legal obligations

  • Protect the security of our website and users

Do we collect sensitive information?

No. We do not intentionally collect or process sensitive personal information.

Do we sell your information?

No. We do not sell your personal information.

Do we collect information from third parties?

No.

Information We Collect

We collect information you voluntarily provide when you:

  • Complete a contact form

  • Email or call us

  • Purchase coaching services

  • Request information

  • Communicate with us

Depending on your interaction with us, this information may include:

  • Full name

  • Email address

  • Telephone number

  • Mailing address

  • Payment information (processed through Squarespace)

All information you provide should be accurate and up to date.

Payment Information

Payments made through our website are securely processed by Squarespace.

Axia MHLC does not store your complete payment information.

Please review Squarespace's Privacy Policy for more information about how they handle payment data.

How We Use Your Information

Your information may be used to:

  • Respond to inquiries

  • Provide life coaching services

  • Schedule appointments

  • Process payments

  • Improve our website

  • Prevent fraud and unauthorized access

  • Comply with applicable laws

  • Protect the safety of individuals when necessary

We only process personal information when we have a lawful basis to do so.

Cookies & Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Help improve user experience

We may also use Google Analytics to better understand how visitors use our website.

You may disable cookies through your browser settings if you prefer.

Sharing Your Information

We do not sell your personal information.

We may share information only when necessary, including:

  • With trusted service providers who help operate our business

  • To comply with legal obligations

  • To protect our legal rights

  • During a business transfer if ownership of the business changes

Data Security

We take reasonable administrative, technical, and organizational measures to safeguard your personal information.

While we work hard to protect your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

How Long We Keep Information

We retain personal information only as long as necessary to:

  • Provide services

  • Meet legal requirements

  • Resolve disputes

  • Maintain business records

When information is no longer needed, it is securely deleted or anonymized whenever possible.

Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information from anyone under the age of 18. If we discover that information has been collected from a minor, we will promptly delete it.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent

  • Request a copy of your information

  • Object to certain types of processing

To exercise any of these rights, please contact us using the information below.

Do Not Track

Some browsers include a "Do Not Track" feature.

Because there is currently no universal standard for recognizing these requests, our website does not currently respond to Do Not Track signals.

United States Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state laws, including the right to:

  • Access personal information

  • Correct inaccurate information

  • Delete personal information

  • Receive a copy of collected information

  • Opt out of certain processing activities

To submit a privacy request, please contact us using the information below.

International Privacy Rights

If you live outside the United States, including the European Economic Area (EEA), United Kingdom, Switzerland, Canada, or other regions with applicable privacy laws, you may have additional rights regarding your personal information.

We will respond to requests in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Axia Mental Health Life Coaching (Axia MHLC)

Email: axiamhlc@gmail.com

Website: https://www.axiamhlc.com

Request Your Information

You may request to:

  • Review your personal information

  • Update inaccurate information

  • Delete your personal information

  • Withdraw consent where applicable

To make a request, please contact us at axiamhlc@gmail.com or use the Contact page on our website.

Terms of Service

Last Updated: July 30, 2026

Welcome to the Axia Mental Health Life Coaching website ("Website"). By accessing or using this Website, scheduling coaching services, or otherwise interacting with Axia Mental Health Life Coaching ("Axia MHLC," "we," "our," or "us"), you agree to be bound by these Terms of Use. If you do not agree with these Terms, please do not use our Website or Services.

1. Our Services

Axia MHLC provides mental health life coaching services designed to support personal growth, goal setting, emotional wellness, and life transitions.

Life coaching is intended to help clients identify goals, develop strategies, and create positive changes. Coaching is not psychotherapy, counseling, medical care, or a substitute for diagnosis or treatment by a licensed mental health professional or healthcare provider.

If you are experiencing a mental health crisis or believe you may be in danger of harming yourself or others, please contact 911 or your local emergency services immediately or seek assistance from a qualified healthcare provider.

2. Eligibility

You must be at least 18 years old to use our coaching services or this Website.

By using this Website, you represent that you meet this requirement.

3. Website Use

You agree to use this Website only for lawful purposes.

You agree not to:

  • Violate any applicable laws or regulations.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the operation or security of the Website.

  • Copy, reproduce, or distribute Website content without permission.

  • Use the Website in a way that could damage or impair its functionality.

4. Coaching Services

Coaching services are educational and supportive in nature.

While we strive to provide guidance, encouragement, and practical tools, individual results vary. We cannot guarantee specific outcomes or results from coaching.

Your success depends on many factors, including your participation, effort, and commitment to implementing the strategies discussed during coaching sessions.

5. Scheduling, Payments, and Refunds

Coaching sessions may be purchased individually or as part of a coaching package.

Payment is required according to the pricing listed on our Website.

If you choose to cancel a coaching package before all sessions have been used, the unused portion may be eligible for a full or partial refund.

Missed appointments or appointments canceled without the required notice, as outlined in our cancellation policy, are considered used sessions and are not refundable.

We reserve the right to update our pricing or policies at any time. Changes will not affect services that have already been purchased unless otherwise stated.

6. Communication

By contacting Axia MHLC through our Website, email, or phone, you consent to receive communications related to your inquiry or coaching services.

We strive to respond to messages within 24 business hours whenever possible.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, branding, downloadable resources, and other materials, is the property of Axia Mental Health Life Coaching unless otherwise stated.

You may view or print Website content for your personal, non-commercial use only.

You may not copy, reproduce, modify, distribute, or commercially use any content without prior written permission.

8. Privacy

Your use of this Website is also governed by our Privacy Policy.

Please review our Privacy Policy to learn how we collect, use, and protect your personal information.

9. Third-Party Services

Our Website may include links to third-party websites or use third-party services, including payment processors or analytics providers.

We are not responsible for the content, privacy practices, or services provided by third-party websites.

10. Disclaimer

The information provided on this Website is for informational and educational purposes only.

Nothing on this Website should be interpreted as medical, psychological, legal, or financial advice.

Coaching services are not intended to diagnose, treat, cure, or prevent any medical or mental health condition.

Always seek advice from a qualified healthcare professional regarding any medical or mental health concerns.

11. Limitation of Liability

To the fullest extent permitted by law, Axia MHLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or participation in coaching services.

Our total liability for any claim related to the Website or Services shall not exceed the amount you paid for the specific coaching service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Axia MHLC from any claims, damages, liabilities, losses, or expenses arising from your misuse of the Website or violation of these Terms.

13. Changes to These Terms

We may update these Terms of Use from time to time.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms of Use are governed by the laws of the State of Washington, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts located in Washington.

15. Contact Information

If you have questions about these Terms of Use, please contact us:

Axia Mental Health Life Coaching (Axia MHLC)

Email: axiamhlc@gmail.com

Website: https://www.axiamhlc.com